Established: 10 May 1999; Last reviewed: 17 April 2026
At Sally Rule: The Home~ologist, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services.
As a sole trader, we are committed to handling your data in accordance with applicable data protection laws, including the UK General Data Protection.
Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information
Name, email address, phone number, and any other details you provide when you contact us or book our services.
Property Information
Details about your property, including photos, descriptions and layout, that you provide as part of the service.
Financial Information
Payment details or financial information when required for services related to property sales, purchases, or home improvement projects.
Communication Information
Any correspondence or communication with us via email, phone, or in person.
2. How We Use Your Information
We use the personal information we collect to:
- Provide our services, including pre-sale assessment, home styling, property advice, and home-finding assistance.
- Respond to your enquiries and manage bookings.
- Improve our services and customer experience.
- Process payments and manage financial transactions.
- Communicate with you about relevant updates, offers, or new services (you can opt out at any time).
3. How We Protect Your Information
We take appropriate technical and organisational measures to safeguard your personal data, including:
- Secure storage of your data using encrypted systems.
- Restricted access to your information, ensuring only authorised personnel can access it.
- Partnering with trusted third-party service providers who follow appropriate data protection practices.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers when necessary to fulfil our services, such as:
- Service providers for property inspections, photography, or home improvements.
- Legal or financial advisors when required for property transactions.
These third parties are required to keep your information confidential and to use it only for the agreed purpose.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. These cookies may track preferences or site activity. You can disable cookies in your browser settings, though this may affect certain website functionalities.
6. Your Rights
Under UK GDPR, you have the right to:
✅ Access the personal information we hold about you.
✅ Request corrections to inaccurate or incomplete data.
✅ Request deletion of your personal information (subject to legal limitations)
✅ Object to or restrict the processing of your data.
✅ Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details in Section 9.
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory updates. Any changes will be communicated via our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Email: sally@sallyrule.com
Phone: 01483 479 500
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.